“The lower levels. That’s where the churn is.”
– André Lennox, Recruiting Director at Los Angeles Volleyball Academy (LAVA)
Combat Customer Churn
Take time to learn the true financial impact of losing an athlete to another program. On Tuesday, February 13th, at 1:30 PM EST, we’re hosting a webinar to discuss the true cost of an athlete leaving your club.
Club sports are the ultimate recurring revenue business. In an ideal setting, a club acquires a family at a young age, and that family stays with the club until college. However, as most in this space are aware, this is easier said than done.
This webinar will explore how tracking and managing customer churn is extremely important to the long term success of a club and its ability to grow.
Whether you’re an administrator with an eye on the bottom-line, a coach looking to retain your top talent, or you do it all for your club, every staff can benefit from understanding the major impact of athlete retention.